Fundamental Rights & Duties of Every Consumer
Consumers have the right to information, right to choose, right to safety. Let us learn more about Consumer rights, responsibilities and consumer awareness in. In this chapter, we will give an overview of the 8 consumer rights, their .. rejoin the broken link and make traditional knowledge accessible to consumers again. As a consumer, you have the right to expect the marketplace to be fair. You also have the responsibility to be fair and deal with problems.
People as consumers or sellers are often unaware of their rights, duties and the redressal commissions. Thus, the act aims at highlighting- The rights and duties of the consumers as well as the sellers.
Protects the consumers from the unfair trade practices the sellers might engage in. In case of a breach of a contract, remedies that the plaintiff can resort to.
What are my consumer rights and responsibilities?
Information about the various commissions which aim at providing redressal to the party who suffered damages. Court fees that needs to be submitted along with the application highlighting the grievance of the consumer.
What are the rights of a consumer? The Consumer Protection Act protects only the consumers. So, if a person who is not a consumer and used to goods for commercial purposes files a grievance. The grievance will not be entertained by the consumer redressal commissions. As consumers, we have the following rights- Right to consumer education and to update ourselves with all the new schemes launched by the government.
Right to be heard in the consumer forum. Right to be protected and seek redressal against traders using unfair means and unfair practices. For instance, we all hear about e-portals scamming and looting people of the heard earned money on the false pretext of giving them a job with a handsome pay.
Consumer Rights & Responsibilities
The people who availed their services became consumers and since there was a deficiency in the service the consumers had the right to approach consumer forums for redressal. Right to have access to a variety of goods at fair prices. Right to be safe from hazardous goods. What are the duties of a consumer?
Consumer Affairs Commission
Every right has a corresponding duty, the right of an individual is the duty of another. For instance, if an individual has the right to be safe from the purchase of hazardous goods correspondingly the seller had the duty to not sell goods which pose a threat to the consumers.
Thus, a consumer has the following duties- Duty to pay for the services or goods purchased or used. However, if a client decides not to pay for the services, here is what u can do. To check weights, balances, prices etc. To update oneself about the various schemes of consumer protection. Duty not to fall in the trap of misleading information and advertisements.
- Consumer Rights and Responsibilities
- What are my consumer rights and responsibilities?
Not to buy goods from black markets. To be an ethical consumer and procure the bills, receipts etc. Duty to gain knowledge about consumer rights and duties and to spread awareness about the same. Duty to file a complaint in case there is a defect in the good or service so purchased. Research and compare products or services before you buy them. Check the qualifications of service providers.
Read and follow product instructions. Get what you pay for. The government also has a responsibility to protect your rights as a consumer. Read What is the government's role in protecting my consumer rights? Many community agencies can help you with filing a complaint. To find help, go to Services Near Me and search for "legal services" in your area.
Some available in English and French. Consumer Beware List - This is a list of businesses that consumers have complained about to the Ministry. You can search for businesses by name or service type.
It provides details on the nature of the complaint and if any charges were laid. Canadian Consumer Handbook - Information about many consumer products and how to complain effectively. Common Consumer Questions - Information about returns, refunds, deposits, warranties and more. National "Do Not Call" List - If you register with this list, most business are not allowed to call you at home to sell products and services. English for Financial Literacy - This financial literacy tool includes visual interactive lessons that can help people learn vocabulary related to banking, budgeting, taxes and more.